As a Customer Services Advisor (or Patient Services Executive as we’ll call you), you’re an ambassador for Care Fertility in all of your interactions, whether it’s meeting and greeting patients as they arrive at the clinic, or answering the phone to respond to enquiries.
Delivering first-class service to everybody is second nature to you, you’re friendly, passionate and positive. You deliver a memorable experience of all our patients.
You have great attention to detail and you demonstrate this when you’re registering new patients, or inputting their data on our systems – everything is done accurately.
It’s essential that you’ve got outstanding customer service skills and you’ve worked in a reception/front of house role with high value customers. Your communication skills are exemplary, you’re polite, courteous and helpful to patients at all times.
Location/Benefits:
This is a full-time role working variable shifts between 8-6 Monday - Friday and 1 in 5 Saturday’s. You will be based at Nottingham Business Park, NG8 6PZ, where free parking is available.
In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other.
• Salary £23,000
• 33 Days annual leave (inc. public holidays)
• Pension scheme
• Life assurance
• A range of other benefits including retail discounts, a wellbeing hub, holiday trading.
About us
We’re Care Fertility, we’re the largest private provider of IVF and fertility treatment in the UK.
We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment.
At Care we care, for our patients and for our people. We believe in helping you to reach your full potential.
If you join Care, you can look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion.
This post is subject to a DBS check.
Click APPLY now to join Care Fertility.
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